Support

Common questions

Does Folded sync between my devices?

Yes, through your own iCloud. If you are signed in to iCloud and iCloud is on for Folded, your Lists and Trips stay the same on every iPhone you use with your Apple Account. They also come back on a new iPhone or after a reinstall. Sync can take a little while. With iCloud off, your data stays on the iPhone where you entered it.

What are the example Lists and Trips?

The first time you open Folded it contains sample data: a few example Lists and Trips, so you can see how it works. To remove them, open Settings and tap Remove sample data. This deletes the examples and anything you added to them. Lists and Trips you made yourself stay.

How do I paste a list from Notes?

Copy the list in Notes, open one of your Lists in Folded, tap Paste, and paste the text. Folded shows a preview of the items and the categories it sorted them into. Tap Add to put them in the List. Items already in the List are merged rather than repeated.

How do the review and the suggestions work?

Once a trip is over, open it and tap Review. For each item, say how many you took and how many you used. When you are done, Folded shows a Next time summary. You can apply it to your Lists. The next time you start a Trip, quantities that differ from your List are marked SUGGESTED; tap the badge to go back to the List's quantity. Folded asks to send a reminder the morning after your trip ends, so you remember to review it.

If I change a List, does my Trip change?

A Trip is a copy of your Lists, but a Trip that is still open follows later edits to its Lists: items you add, and quantities you have not changed by hand. Past and reviewed Trips never change.

How do I delete my data?

Delete items, Lists and Trips inside the app. To delete a Trip, swipe it to the left. With iCloud on, this removes them from your other iPhones too. Deleting the app leaves your iCloud copy in place, so it comes back if you reinstall. To remove it, go to Settings › your name › iCloud › Manage Account Storage › Folded and delete its data there.

Does Folded collect any data about me?

No. There is no account, no analytics and no tracking. See the privacy policy.